Publicly reply to a review
0:00 / 0:31
This video's text is coming soon. Meanwhile, here are its steps.
The video's steps
Tap the review to handle: its details open with the rating and the deadline.
Detailed ratings give cleanliness, communication, location and value.
Tap Templates, then pick, for example, 5-star review to prefill the reply.
Edit the text: the reply is public and visible on Booking.com.
When you are happy with it, the Publish button sends the reply to the channel.
Was it clear?
In the same series · Reviews
All videos →
Still stuck? Contact support: this video's link goes with your message.